Technical Support
Please feel free to contact the WebLess Support.

Customer Service & Billing
Please send an email to customer service to make changes to your WebLess account and to submit billing inquiries .

Web Support
Please feel free to contact the WebLess Support.

What is web site hosting?
We specialize in web site hosting so you can establish a presence on the Internet. If you wish, we will register your own domain name for you. This will become your unique address on the World Wide Web (WWW.YOURNAME.COM).

What is Virtual Web Hosting?
We specialize in Virtual Web Hosting which means that you can find a home for your web site on our web servers and establish a presence on the internet. We can help register your own domain name which will become your unique address on the World Wide Web. Having your own domain name does not suggest that you are renting web space, and, since email can be addressed to your domain (eg. WWW.YOURNAME.COM) you will not have to announce a new email address if you change internet providers.

Do you support ASP pages?
Our NT web servers do support ASP. We do recommend that all .ASP files are placed in the root directory of your account. Microsoft has documented a bug where ASP files may have problems running from sub-directories.

Do you offer dial-up internet access?
No, you will need local Internet access in order to maintain your web site and retrieve email addressed to your site. Providing a specialized service means that we do not have hundreds of modems to maintain enabling us to devote more time to our customers and to the addition of enhancements to the entire site. Our web servers are connected to the Internet via multiple T3 lines to ensure a high level of performance.

Do you offer web page design services?
Yes! We do offer web page consulting, web page development, and/or custom scripting services. You can click here for design samples and pricing, or for more information, please contact

How do I upgrade or downgrade from one plan to another?
You can change plan types at anytime by sending your request to or call (310) 827-7563.

Is 2000/MB of data transfer going to be enough to support my web site?
Our experience has shown that 2000MB/month will be more than enough bandwidth for the average web site. Depending on the quantity and sizes of your files, this could support many thousands of hits per month.

How do I transfer files to my web site?
Files must be transferred to the web server via File Transport Protocol (FTP). If you have a PPP internet account and need FTP software, you can download a program for either the PC or Mac from our site. Internet providers such as AOL, Compuserve, and Prodigy may have a built-in FTP interface. An FTP tutorial is available for first time users.

How long does it take WebLess to set up my web site?
We will have your account ready to FTP within 24 hours upon receipt of payment, 7 days a week. We will notify you via e-mail that you can begin to transfer files to our server and start using the features included in your package.